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To purchase genuine parts for your vehicle, please use our website to find and contact us.

Book a service

To ensure your vehicle is maintained with genuine parts and fitted by Toyota trained technicians, please contact us.

Check your insurance policy

In the event of an accident, contact your insurer to ensure that the policy covers the use of genuine parts purchased from an authorised Toyota Dealership.

Frequently Asked Questions

Why should I be using Toyota genuine parts for my vehicle?


For everything from brake pads to exhausts, spark plugs and oil filters, Toyota Genuine Parts are stringently developed and tested for reliability and durability. Toyota standards help ensure optimal performance and safety. To avoid counterfeit parts, speak with your authorised Toyota Dealer about using Genuine Parts in your Toyota.

For everything from brake pads to exhausts, spark plugs and oil filters, Toyota Genuine Parts are stringently developed and tested for reliability and durability. Toyota standards help ensure optimal performance and safety. To avoid counterfeit parts, speak with your authorised Toyota Dealer about using Genuine Parts in your Toyota.


What do I need to know about counterfeit parts?


Tens of thousands of counterfeit parts are circulating in Australia and are designed to look like Genuine Toyota parts. However, there is no guarantee that quality or performance testing has been conducted according to Toyota’s standards, or that they’re even made with materials permitted in Australia. In the past, Toyota has even found counterfeit parts that contain asbestos.

Tens of thousands of counterfeit parts are circulating in Australia and are designed to look like Genuine Toyota parts. However, there is no guarantee that quality or performance testing has been conducted according to Toyota’s standards, or that they’re even made with materials permitted in Australia. In the past, Toyota has even found counterfeit parts that contain asbestos.


What do I need to look for with counterfeits?


Counterfeit parts are often purchased online and can be branded in the style of Toyota Genuine parts. While they may seem Genuine, they feature differences that compromise your vehicle’s performance and safety. Always check the condition of the parts, as Counterfeits lack the quality you should expect from Toyota and can often arrive in flimsy packaging.

Counterfeit parts are often purchased online and can be branded in the style of Toyota Genuine parts. While they may seem Genuine, they feature differences that compromise your vehicle’s performance and safety. Always check the condition of the parts, as Counterfeits lack the quality you should expect from Toyota and can often arrive in flimsy packaging.


Do counterfeit parts affect my warranty?


Toyota Australia’s warranty covers only Toyota Genuine Parts that are sold through Toyota Australia’s Dealer Network. Failure or defect arising in any Toyota vehicle, Genuine Part or Accessory caused by fitment of a non Genuine Part/Accessory or faulty work performed by a non-authorised Toyota service technician is not covered by this warranty.

Toyota Australia’s warranty covers only Toyota Genuine Parts that are sold through Toyota Australia’s Dealer Network. Failure or defect arising in any Toyota vehicle, Genuine Part or Accessory caused by fitment of a non Genuine Part/Accessory or faulty work performed by a non-authorised Toyota service technician is not covered by this warranty.


What’s the difference between parts and accessories?


Parts are essential for the operation, safety and performance of your Toyota, like brake parts and oil filters. Accessories are the optional enhancements for comfort, style, and convenience, like roof racks and tow bars.

Parts are essential for the operation, safety and performance of your Toyota, like brake parts and oil filters. Accessories are the optional enhancements for comfort, style, and convenience, like roof racks and tow bars.


Genuine brakes

Toyota brake parts are tested to promote performance and safety. Counterfeit parts can put lives at risk.

Genuine engine parts

Genuine Toyota Parts including Toyota oil filters and spark plugs are designed to achieve high-quality performance from your Toyota.

Genuine body parts

Toyota body parts are engineered for an exact fit, supporting proper crumple zones and airbags functionality in an accident.

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Disclaimers


[P4]See your Toyota Dealer to confirm Toyota Genuine Accessories suitable for your vehicle prior to ordering, as specifications, applicability, availability and fitment requirements may change over time. Consider combined mass of load and accessories to ensure gross vehicle mass limits are not exceeded. Refer to toyota.com.au/vehiclepayload for information. Fitment of certain accessories may require recalibration, relocation or removal of standard equipment (which may be retained by Toyota).

Toyota Australia uses its best endeavours to ensure material is accurate at the time of publishing. Colours depicted are a guide only and may vary from actual due to the print/display process. Toyota Australia reserves the right to change and/or discontinue, without notice, prices, colours, materials, equipment and specifications. To the extent permitted by law, Toyota Australia will not be liable for any damage or loss incurred from relying on the information and images contained in this material.

[W5]Toyota Genuine Parts/Accessories purchased at & fitted by a Toyota dealer to a Toyota vehicle are warranted for the remainder of the New Vehicle Warranty or 2 years, whichever is greater. Toyota Genuine Parts/Accessories purchased from a Toyota dealer over the counter are warranted for 2 years from date of purchase. T&Cs apply, see toyota.com.au for T&Cs. This warranty does not limit and may not necessarily exceed your rights under the Australian Consumer Law.

[P4]See your Toyota Dealer to confirm Toyota Genuine Accessories suitable for your vehicle prior to ordering, as specifications, applicability, availability and fitment requirements may change over time. Consider combined mass of load and accessories to ensure gross vehicle mass limits are not exceeded. Refer to toyota.com.au/vehiclepayload for information. Fitment of certain accessories may require recalibration, relocation or removal of standard equipment (which may be retained by Toyota).

Toyota Australia uses its best endeavours to ensure material is accurate at the time of publishing. Colours depicted are a guide only and may vary from actual due to the print/display process. Toyota Australia reserves the right to change and/or discontinue, without notice, prices, colours, materials, equipment and specifications. To the extent permitted by law, Toyota Australia will not be liable for any damage or loss incurred from relying on the information and images contained in this material.

[W5]Toyota Genuine Parts/Accessories purchased at & fitted by a Toyota dealer to a Toyota vehicle are warranted for the remainder of the New Vehicle Warranty or 2 years, whichever is greater. Toyota Genuine Parts/Accessories purchased from a Toyota dealer over the counter are warranted for 2 years from date of purchase. T&Cs apply, see toyota.com.au for T&Cs. This warranty does not limit and may not necessarily exceed your rights under the Australian Consumer Law.

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